This Privacy Policy applies to Learning Haylian, www.learninghaylian.co.uk, and associated sites operated by Hayley White, including Theme Pages (www.themepages.online), Wensum Creations, and MompreneurHayley.
1. Information We Collect
To provide our services, we collect the following types of personal information:
- Your name, email address, phone number, and postal address
- Order details and payment information (we do not store card data ourselves)
- Any personal details you choose to provide (e.g., custom order instructions)
- Log data such as your IP address, browser type, and usage statistics
- Photos, videos, or content you submit
- Cookies and usage tracking data (see below)
2. How and Why We Use Your Information
We process your data based on the following legal grounds:
- To fulfil our contract – e.g., to process orders or provide services
- With your consent – e.g., if you sign up to our newsletter (you can unsubscribe anytime)
- For legitimate interests – e.g., to improve site performance, offer better support, or prevent fraud
- To comply with legal obligations – e.g., record-keeping for tax purposes
We may collect site usage data to improve functionality. This includes browser information, visited pages, time on site, and referring URLs. This is collected via:
- Cookies (small data files stored on your device)
- Third-party tools like Google Analytics
3. Cookies and Tracking Technologies
We use cookies to:
- Analyze how visitors use the site
- Store user preferences
- Improve performance and usability
You can refuse cookies by adjusting your browser settings. Please note that disabling cookies may affect some parts of the site’s functionality.
4. Sharing Your Information
We only share your information when necessary, and only with trusted parties:
- Service Providers – e.g., delivery companies or payment processors
- Platform integrations – e.g., if you access our content through Etsy, Amazon, etc.
- Business transfers – in the event of a sale or restructure
- Legal compliance – if required by law, government requests, or to enforce policies
We do not sell your information or share it for advertising purposes.
5. Data Retention
We retain personal data only for as long as necessary:
- Order data: up to 4 years (for accounting/legal purposes)
- Marketing data: until you withdraw consent
- Contact form submissions or support queries: up to 2 years
You may request deletion at any time unless we are legally required to retain the data.
6. Transfers Outside the UK/EU
Some of our third-party providers (like hosting or analytics) may be based outside your jurisdiction. We only work with partners who provide adequate safeguards for your data in compliance with GDPR or UK data protection laws.
7. Your Rights Under GDPR
If you are based in the EU, UK, or similar regions, you have the right to:
- Access – request a copy of your personal data
- Correct – update or fix inaccurate data
- Delete – request your data be erased
- Restrict – limit how we process your data
- Object – opt out of certain uses (like marketing)
- Withdraw Consent – at any time, without affecting prior lawful processing
- Complain – to a data protection authority if needed
8. Contact
If you have questions or wish to exercise your rights, please contact:
Hayley White
Founder & Data Controller
📧 hayley@learninghaylian.co.uk
🌐 www.learninghaylian.co.uk
This Privacy Policy may be updated from time to time. The most recent version will always be available on this page.